Thank you for being a Shortlist payment customer! In this article, you'll find answers to our most common questions related to payments.
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1. How long does it take a payment to be delivered?

Payments take 3-5 business days to be delivered after the Scheduled Date. For international contractors, it can take an extra 1-2 business days. 

In the example below, the payment is expected to land in the partners account 3-5 business days after 8/10/2019.

2. When is the latest I can add a new payment to a scheduled payrun?

You can add invoices to a payrun up to 8:00pm EST on the Scheduled Date. Using the example above, you can schedule payments for the 8/10/2019 payrun up to 8:00pm EST.

3. What happens if I forgot to add a payment to the last payrun?

In most cases, you'll need to schedule the payment for the next payrun date. However, in cases of extreme urgency, the payment (or payments) can be manually processed. There is a fee of $200 for this service.

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