Enhance Security with Two-Factor Authentication in Worksuite


At Worksuite, we prioritize the security of your data and transactions. That's why we offer Two-Factor Authentication (2FA), an extra layer of protection to safeguard your account from unauthorized access. But how does it work? Let's walk you through the process.


Note: your client can set-up 2FA to be either Optional or Mandatory. By default it's optional.



TABLE OF CONTENTS





How It Works


If you're an existing user and it's Optional

  • You'll be asked upon login to Set-Up a password


  • You'll receive a set-up password email.

  • Once you have set-up the password, log into your account.

  • Click on Settings, the gear icon on the lower-left side of the screen.

  • Click on Account on the left-side menu, then on "Add a Two-Factor Authentication method"




You're an existing user and it's Mandatory


  • You'll be asked upon login to Set-Up a password.


  • You'll receive a set-up password email.

  • Once you have set-up the password log into your account.

  • You'll be asked to set-up the 2FA. See below for the instructions "How to set-up 2FA".

  • You can now log in.



How to set-up the 2FA


Install an Authenticator App: As a Worksuite user, you'll be prompted to install any authenticator app of your choice, whether it's Google Auth, Microsoft Auth, or any other app compliant with the OATH-TOTP standard.


Connect with Worksuite: Once you have your authenticator app installed, you'll need to connect it with Worksuite by scanning the generated QR code.


Enter Verification Code: After scanning the QR code, your authenticator app will generate a unique 6-digit code. Enter this code into Worksuite to complete the setup.



For any further assistance or inquiries, contact our support team via support@worksuite.com or click the Support widget button on the lower-left side of the login page or within your profile. Stay secure, stay productive with Worksuite!