Getting Started 9

• Can't Register or Didn't Get Your Verification Code?
• How to Verify Your Identity with Veriff
• My Onboarding Still Shows as Incomplete
• Registration and Onboarding
• Sending a Message in Worksuite

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Login & Security 6

• How to Set Up and Use Two-Factor Authentication (2FA)
• I Can't Log In: Which Email and Login Page Should I Use?
• I'm Not Receiving Emails from Worksuite
• Is This Email Genuine? Emails and Requests Sent for Your Client
• Login links don't work anymore - how do I log in?

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Your Profile & Settings 6

• General Troubleshooting: Fixing Common Platform Issues
• How to Create and Edit Your Portfolio
• How to Delete Your Worksuite Account
• How to Update Your Profile, Email Address and Password
• How to Upload, Check and Renew Your Requested Documents

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Agreements & Contracts 2

• How to Find, Sign, and Fix Your Agreements
• How to Review and Accept a Change to Your Contract

Opportunities & Tasks 3

• I Can't See Opportunities or Apply for One
• Projects & Tasks Overview
• Understanding and Managing Your Assigned Tasks

Payments & Banking Information 18

• Downloading Pay Run Statements
• Downloading Payment Reports
• Foreign Exchange (FX) and Worksuite
• How Do I Add a PO Number, Business Name or VAT Number to My Invoice?
• How to Add Your Bank Details and Fix Common Errors

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Tax, Insurance & Compliance 4

• How to Complete the Insurance Stage on Your Contract
• Requirements to be "Payable" in Worksuite
• Tax Information: Which Tax Form You Get and How to Fix Common Errors
• United States Tax Filing: 1099 Form FAQ for Freelancers

Timesheets 1

• Timesheets: Logging Hours, Statuses and Fixing Common Problems