If you no longer need your Worksuite account, you can request to have it permanently closed. Account deletion removes your profile, personal information, and activity history from the platform. This article explains how to submit that request and what to expect.

Note: Account deletion is permanent. Once your account is deleted, your profile, payment history, agreements, and task records cannot be recovered. Make sure to download any documents or records you may need before submitting your request.

Before You Request Deletion

There are a few things worth checking before you close your account:

  • Outstanding invoices: Make sure all your invoices have been paid before requesting deletion. Any unpaid invoices may complicate the process.
  • Active contracts: If you have a live contract with a client, we recommend notifying your client directly before closing your account.
  • Documents and records: Download any signed agreements, tax forms, or payment summaries you want to keep. These will not be accessible after deletion.

How to Delete Your Account

You can delete your account directly from within Worksuite:

  1. Log in to your Worksuite account.
  2. Click on your profile icon or name in the top right corner and go to Settings.
  3. Navigate to the Account section.
  4. Scroll down to the account deletion option and follow the on-screen prompts to confirm.
  5. Your client will then be notified and take action to complete the deletion.
If you don't see the deletion option under Settings > Account, or if you run into any issues completing the process, contact Worksuite Support and we'll take care of it for you.

Frequently Asked Questions

Can I temporarily deactivate my account instead of deleting it?

Worksuite doesn't currently offer a self-serve account pause or deactivation option. If you'd like to stop receiving notifications or assignments without permanently deleting your account, contact Worksuite Support to discuss your options.

Will my client be notified if I delete my account?

Worksuite automatically notify your client when an account is asked to be deleted. Your client performs the deletion itself. If you have an active working relationship, we recommend reaching out to your client directly before submitting your deletion request.

Can I create a new account after deleting my old one?

Yes — if a client invites you to Worksuite in the future, you can register a new account using a new invitation link. Your previous profile data will not be restored.

I just want to change my email address — do I need to delete my account?

No. You can update your email address from within your Worksuite profile settings, or by contacting Worksuite Support. Account deletion is only necessary if you want to permanently close your account.

Support / Resources

Ready to request account deletion or have questions before you do?

Click the Support button in the bottom left of your Worksuite dashboard, or reach out directly to support@worksuite.com.