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Payment Support

Shortlist Payments FAQ
Thank you for being a Shortlist payment customer! In this article, you'll find answers to our most common questions related to payments. 1. How long ...
Fri, 6 Nov, 2020 at 11:22 AM
Payments FAQ - Common Issues & Resolutions
Thank you for being a Shortlist payment customer! In this article, you'll find answers to our most common issues related to payments and the resolution...
Thu, 13 Feb, 2020 at 11:36 AM
Payment Statuses in Shortlist
A new status has been introduced in Shortlist Payments called 'In-Flight' as advancement to Payment process.  Having payments/invoice in In-Fligh...
Fri, 6 Nov, 2020 at 11:05 AM
Flagging Payment Issues
The Record Expense Issue option can help you or your talent report problems with a payment. This option is only available to admins and the specific talent...
Fri, 6 Nov, 2020 at 11:11 AM
Shortlist Pay - Payment Service Upgrade
After sending more than a million payments over the last several years, we’ve learned a lot about how best to get money delivered as quickly as possible. Ov...
Fri, 30 Oct, 2020 at 7:17 AM
Shortlist Payments - Invoice Scheduling
Shortlist Payments Scheduling allows you to organize Approved invoices into one of four upcoming payment processing cycles. Payment processing cycles are we...
Thu, 13 Feb, 2020 at 11:18 AM
Downloading Payment Reports
Using Shortlist Payments you will be able to access payment reports via the Shortlist platform. For payment reports, please append the following links to t...
Thu, 19 Mar, 2020 at 6:45 AM
Payments
Talent payment requests can be reviewed and processed from three locations: The main Payments tab - all talent invoices The Payments tab in the talent&#x...
Fri, 6 Nov, 2020 at 11:17 AM