How can we help you today?

Payment Support

Global Pay Overview
The following is an overview of Worksuite's Global Pay product for your written reference.  TABLE OF CONTENTS About Global Pay Scheduling invoices ...
Mon, 24 Jun, 2024 at 4:03 PM
Payments Overview
You can manage the full payments lifecycle in Worksuite. You have the flexibility to take advantage of some or all of the features available to you - read b...
Tue, 23 Aug, 2022 at 6:09 PM
How to create an invoice in a talent's profile
You might need to raise a payment on behalf of a talent. Here is a quick guide. Navigate to the talent's profile from the talent directory. ...
Fri, 2 Aug, 2024 at 11:26 AM
Invoice Management & Statuses
This guide provides a comprehensive overview of the various invoice statuses and detailed instructions on how to effectively manage invoices and process ...
Tue, 20 Aug, 2024 at 2:27 PM
Invoice Line Items & Expense Reimbursement
Does your talent invoice for varying types of work and/or expenses? Are those expenses to be treated as reimbursements and not income? Worksuite has the ca...
Wed, 4 Jan, 2023 at 8:23 PM
Payments - Bulk Import
Save time adding payments by leveraging the Bulk Import capability within the Payments module.  This feature is available to all Enterprise customers. To...
Mon, 18 Dec, 2023 at 7:52 PM
Scheduled Invoices - Bank Details Health Check
To prevent your funds from being sent where they cannot be successfully delivered, Worksuite disables the ability to Schedule an invoice for a freelancer wh...
Tue, 27 Jun, 2023 at 3:40 PM
Downloading Payment Reports
From your Worksuite account, you will be able to access payment reports via the Worksuite Payments module. Let's look at the steps below. The Paymen...
Wed, 8 Mar, 2023 at 5:45 PM
Flagging Worksuite Pay Issues
The Record Expense Issue option can help you or your talent report problems with a specific payment, and alert our Worksuite Payment team so that we can wor...
Tue, 9 Nov, 2021 at 12:55 PM
Rejected/Returned Payments
Did you know that Worksuite supports your freelancers throughout the entire payment process? Our dedicated Payments Support team ensures your freelancers ge...
Tue, 20 Aug, 2024 at 5:27 PM