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Payment Support

Payment Processing - Holidays 2022-2026
When you Schedule invoices for a weekly or monthly pay run, how do banking holidays impact the payment processing timeline? First, please consider the i...
Tue, 27 Jun, 2023 at 12:45 PM
Off-Cycle Pay Run
While our standard pay runs process on weekly or monthly cycles, did you know we can run payments “off-cycle”? In the event that payments need to be sen...
Tue, 27 Jun, 2023 at 12:40 PM
Rejected/Returned Payments
Did you know that Worksuite supports your freelancers throughout the entire payments process? A high-value benefit of your Worksuite Pay subscription is lev...
Wed, 8 Feb, 2023 at 12:13 PM
Pay Run Funding Options
For each set of payments we process to your freelancers, we receive your funding in a dedicated Payment Processing Funding Account (PPFA). To suit your ...
Wed, 23 Aug, 2023 at 4:52 PM
Bank Closure FAQ for Pay Customers
In light of the news that the Federal Deposit Insurance Corporation (FDIC) took ownership of the assets formerly held by Silicon Valley Bank (SVB) and Signa...
Tue, 27 Jun, 2023 at 12:36 PM
Global Pay: Payable Requirements for Freelancers
You or your freelancer have raised an invoice in Worksuite as compensation for work performed or an expense to be reimbursed. You have Approved the invo...
Thu, 29 Jun, 2023 at 8:26 PM
Bulk Generate Payments While Approving Timesheets
We are excited to announce two new time-saving features for those of you who have Timesheets activated in your Worksuite account. These features are designe...
Thu, 3 Aug, 2023 at 3:14 PM
Automated Pay Run Funding Withdrawals
Did you know that Worksuite can pull the funding for your Scheduled invoices from your bank account automatically? In fact, we have two types of automated f...
Fri, 3 Nov, 2023 at 8:53 AM